Really Trusted - FINTRAC

How do I access the Really Trusted App?
Agents can create and connect their accounts with ReallyTrusted by clicking the Referral Link or scanning the QR Code provided to the brokerage when it has ...
Thu, 2 May, 2024 at 9:42 AM
What happens if my Brokerage is not set up yet?
You can still access the ReallyTrusted App if your brokerage has not set up their account yet. However, you will notice the absence of Remote FINTRAC - we’v...
Thu, 2 May, 2024 at 9:43 AM
What if I am already using the ReallyTrusted App?
If you are an existing user of the App, your service will continue as normal. If you are currently paying for an individual subscription or if your brokerag...
Thu, 2 May, 2024 at 9:43 AM
Can I use the Really Trusted App on multiple devices?
Yes, you can use the App on multiple devices, logging in with the same credentials: · On your computer: (we recommend setting a bookma...
Thu, 2 May, 2024 at 9:44 AM
Is my information secure when using the App?
Yes, we take the security and privacy of your information seriously. The ReallyTrusted App employs robust security measures to protect your sensitive data. ...
Thu, 2 May, 2024 at 9:45 AM
How come I cannot use Remote Verification?
This feature is only available if your brokerage creates an account and activates this feature. The reason is that FINTRAC requires that "your complian...
Thu, 2 May, 2024 at 9:48 AM
Who can I contact for support or assistance with the Really Trusted App?
If you need assistance or have questions about the App, please contact the ReallyTrusted dedicated Support Team: Email
Thu, 2 May, 2024 at 9:49 AM
How can I stay updated on news and announcements related to the ReallyTrusted App?
ReallyTrusted will periodically email its users to update them on any significant product changes. Managing Brokers, Compliance Officers and Administrators ...
Thu, 2 May, 2024 at 9:50 AM
Is training available for the use of the ReallyTrusted App?
Our Live Agent Webinar (non-PDP compliant) is on the third Thursday of every month at 10:00 a.m. PDT / 11:00 a.m. CST. Registration: https://app.reallytrust...
Thu, 2 May, 2024 at 9:51 AM
How do I change my email address for the App login?
If you need to change the email address associated with your RT account, please contact our Support Team, and we will be happy to make the necessary changes...
Thu, 2 May, 2024 at 9:52 AM